reviews of Far East Motors 

auto repair silver springs, md

Irina King Avatar
Irina King
11/26/2020 - Google

Josh Perlman Avatar
Josh Perlman
11/25/2020 - Google

I was pleasantly surprised to find a company with such high standards in customer service and pride in their work.Out front John, Brandon, and Ari Were a great team making sure that all of my needs as a customer were met in a timely and professional manner. They were all extremely knowledgeable And took the time to explain what they were doing.I felt like I was back home in New England where the mechanic that I grew up with would even lend me his car when they were working on mine. In this day in age that is not something I expected Or even dreamt of.The Mechanics who worked on my car where Meticulous and my car was given back to me better than I left it. I would recommend this establishment highly.Thank you,Cantor Josh C Perlman

Tasheana George Avatar
Tasheana George
11/24/2020 - Google

Kaila wells Avatar
Kaila wells
11/24/2020 - Google

I have a 2018 Nissan Rogue. I recently noticed that the sunroof began leaking. I called around to different shops and was shocked at the quotes they were giving me. Luckily, I found Far East Motors. They gave me a reasonable quote and got me in quickly to fix the problem! They finished the work the same day and were very responsive to my questions. I definitely will be using them in the future for any further issues with my Nissan!

kifle kifle Avatar
kifle kifle
11/22/2020 - Google

Craig Pernick Avatar
Craig Pernick
11/09/2020 - Google

Ric Avatar
Ric
11/06/2020 - Google

Oil change and headlight fixed. They did a good job, everything was explained well, very upfront, fair prices, and the vibe was chill.

Jaime Alvarado Avatar
Jaime Alvarado
10/23/2020 - Google

Sarah King Avatar
Sarah King
10/20/2020 - Google

Everything was explained to me easily, in a way I could understand. I didn’t feel rushed or pressured to make decisions on repairs needing to be done. They fixed my car same day and it’s running perfectly.

Michael Akopian Avatar
Michael Akopian
10/13/2020 - Google

I brought in my car initially for an oil change but told them of the other issues, including a messed up door that wouldn't open all the way. During maintenance they made note of other suggested fixes, some I accepted and some I declined. When I came to pick the car up, not only was I given some suggestions on where to get parts for the maintenance I declined but the door was fixed along with a few other small things that I now don't have to worry about. I will be coming back here and recommend it to anyone in the area. Thank you!

Justine Rothbart Avatar
Justine Rothbart
9/30/2020 - Google

Far East Motors is the best! They made the contactless service super convenient. They have wonderful customer service. Highly recommend!

Rob LeMay Avatar
Rob LeMay
9/24/2020 - Google

Great group of people and easy to schedule! Able to drop my car off at night and they called me the next morning about the services (as well as sent a form to my phone which you can approve/deny services which is awesome). Will definitely be going back next time.

Justin Romeo Avatar
Justin Romeo
9/22/2020 - Google

Juliet Meltsner Avatar
Juliet Meltsner
9/12/2020 - Google

Been here many times. Very nice front desk staff! Service is usually relatively quick and they will often call to keep you updated.

Dawit Teklebrhan Avatar
Dawit Teklebrhan
9/09/2020 - Google

Brent Hutcheson Avatar
Brent Hutcheson
9/09/2020 - Google

Greg Cichy Avatar
Greg Cichy
8/22/2020 - Google

Great service. Great staff.

Jake Hailwood Avatar
Jake Hailwood
8/17/2020 - Google

David Fulton Avatar
David Fulton
8/14/2020 - Google

I believe great auto repair shops start with great customer service and trustworthy knowledge. Watchman exemplifies those qualities and he truly makes every experience at Far East a pleasant one.

Warren Smith Avatar
Warren Smith
8/05/2020 - Google

Raquel Dodson Avatar
Raquel Dodson
8/04/2020 - Google

Karole Thomas Avatar
Karole Thomas
8/01/2020 - Google

I took my car in to the Acura dealership for a key fob that wasn’t working after replacing the battery. I asked them to inspect the car because I could hear a sound but not sure just what it was. They saw the problem and instructed me to return to my mechanic. They also said that my 1998 CL was in excellent condition and that it was well maintained. I told him that is thanks to Far East Motors. Thanks Jon, Paul, Watchman and staff.

J J Avatar
J J
8/01/2020 - Google

Always friendly and very communicative

Alexa George Avatar
Alexa George
7/25/2020 - Google

Lindsay Ferguson Avatar
Lindsay Ferguson
7/24/2020 - Google

Great experience! Friendly staff with clear and consistent communication throughout the whole process. No one likes having their car serviced but this team made it a smooth and easy process.

Jake Racer Avatar
Jake Racer
7/15/2020 - Google

Far East came through again to keep my IS300 on the road and running like new. Great customer service. Very knowledgeable.

Tom Pearce Avatar
Tom Pearce
7/08/2020 - Google

After bringing my car to the Buick dealership 3x I was fed up with their work because they couldn’t figure out what was draining my battery!! I brought it to these guys and they were able to figure it out as soon as I brought it in!! I also brought my car to multiple different mechanics for my check engine light. None of them could figure out what was going on. Those mechanics ended up “fixing” things but the light never turned off. It all changed when I brought it to Far East Motors. These guys are extremely knowledgeable, and very timely with their repairs!! I trust these guys with all my car troubles! I will be going to these guys with everything !

Britta Anderson Avatar
Britta Anderson
6/30/2020 - Google

We had our battery replaced today by this shop. We dropped off early, paid via text, and their team drove our car back to our house afterwards! They wiped it down with disinfectant when they got to our house. It couldn't have been more seamless overall.

Patrick Mendez Avatar
Patrick Mendez
6/06/2020 - Google

They fixed part of a knocking noise that was the cause of most of it at low speeds but the main problem was the wheel bearing of the car. Upon hearing the noise again at higher speeds, I brought it right back and they were super chill about going on a road test to figure it out and when they heard it, he immediately brought me back to the shop and lifted the car and even brought me over to stethoscope the bearing and showing me what the problem was. Compared to some mechanics that don’t even want you look at them???😂 A-1 service. Came back the very next day to get the bearings fixed and this is what sold me on the trust. Plenty of mechanics could have easily charged me for the whole job but they went out of the way to test the bearing that was really bad after it was changed and found out that the problem was fixed from just that one. Being relatively new bearings, the only problem having been defective parts, I didn’t mind having only one side changed and ended up saving a lot!

Stephan Hardeman Avatar
Stephan Hardeman
5/29/2020 - Google

Went here for a pre-purchase inspection and it saved me from buying a lemon! Professional, speedy, and courteous service. Highly recommended!

Austin Alderdice Avatar
Austin Alderdice
5/27/2020 - Google

Derrick Alexander Avatar
Derrick Alexander
5/27/2020 - Google

Received exceptional service on my 2018 Acura TLX! They were very professional and exceeded all of my expectations! My car came back cleaner and running smoother than when I dropped it off. Will be utilizing them for all my car maintenance and issues from now on! 😃

Neal Kayastha Avatar
Neal Kayastha
5/27/2020 - Google

The online repair shop I trust to work on my car. I won’t let anyone else touch my car when it comes to needing repairs done. Been going there for over 6 years now and have never had an issue. You can trust their mechanics and their prices! 1998 Toyota Camry and 2010 Toyota Rav4.

Meisha Colbert Avatar
Meisha Colbert
4/14/2020 - Google

Allie Figueroa Avatar
Allie Figueroa
4/14/2020 - Google

J.G. Burns Avatar
J.G. Burns
3/29/2020 - Google

Efficient.... good workmanship!

Kristina Broadie Jeter Avatar
Kristina Broadie Jeter
3/29/2020 - Google

Chelsea Crawford Avatar
Chelsea Crawford
3/29/2020 - Google

Far East Motors is the only mechanic I trust. Their work is thorough, fast, and customer service is top notch. For years I was a firm believer in only servicing my car at the dealership, but I find the quality of the work at Far East Motors greatly exceeds the dealerships I’ve visited. I’m a customer for life.

Roberto Martinez Avatar
Roberto Martinez
3/29/2020 - Google

I love Far East Motors, thank you for always repairing my car for many years. It is the best company.

Lenora R. Fuller-McCall Avatar
Lenora R. Fuller-McCall
3/29/2020 - Google

I find the staff of Far East offer consistently First Class Customer Service. They are honest, trustworthy, highly professional and reliable as well as friendly. I have been a very happy, satisfied customer for over two decades.

J.G. Burns Avatar
J.G. Burns
3/18/2020 - Google

Efficient.... good workmanship!

Chelsea Crawford Avatar
Chelsea Crawford
3/17/2020 - Google

Far East Motors is the only mechanic I trust. Their work is thorough, fast, and customer service is top notch. For years I was a firm believer in only servicing my car at the dealership, but I find the quality of the work at Far East Motors greatly exceeds the dealerships I’ve visited. I’m a customer for life.

Kristina Broadie Jeter Avatar
Kristina Broadie Jeter
3/06/2020 - Google

Lenora R. Fuller-McCall Avatar
Lenora R. Fuller-McCall
3/06/2020 - Google

I find the staff of Far East offer consistently First Class Customer Service. They are honest, trustworthy, highly professional and reliable as well as friendly. I have been a very happy, satisfied customer for over two decades.

Robert Allen Avatar
Robert Allen
2/29/2020 - Google

Watchman is very nice and good to work with went out of there way to get My car prepared and done a very good job kept me informed the owner JoHN is a great guy and very nice I will always re omens him to friends and I will always let them repair my car Agian great job

Eric Reiffenstein Avatar
Eric Reiffenstein
2/29/2020 - Google

I recently needed brake work done on my sons 18 year old Ford Focus. The folks at Far East Motors were very pleasant, and I was able to book an appointment online. The quickly diagnosed the nature of the problem, the car needed the rear brake lines replaced, and they had the car ready that day. I will definitely recommend them to anyone looking for a good mechanic.

Abraham Morris Avatar
Abraham Morris
2/29/2020 - Google

Far East Motors has provided maintenance to my Honda Element for over 10 years and I have been a satisfied customer the entire length of this time. The family atmosphere and professional customer service is to be complimented. From the reception desk to the work area the customer service is wonderful. Furthermore, whenever I am uncertain or lack knowledge about a repair, the crew takes the time to explain the problem and share the options of repair with me. I greatly appreciate the transparency that removes the stress of uncertainty from me. Overall, I would highly suggest that you experience the professional service at Far East Motors---honesty, transparency, professionalism, family atmosphere and a clean shop.

Steve S Avatar
Steve S
2/29/2020 - Google

For more than 20 years, we've brought many different makes of cars to Far East (Honda, Acura, Mazda) and they have been able to professionally care for each of them. They care and it shows!

Robert Allen Avatar
Robert Allen
2/19/2020 - Google

Watchman is very nice and good to work with went out of there way to get My car prepared and done a very good job kept me informed the owner JoHN is a great guy and very nice I will always re omens him to friends and I will always let them repair my car Agian great job

Pinoleronica Sultaneco Avatar
Pinoleronica Sultaneco
2/18/2020 - Google

 

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